Terms of service

Last updated: October 4, 2026

1. Acceptance of Terms

1.1 These terms and conditions of use, together with our Privacy Policy and all other policies displayed on this website, are collectively referred to as the “Terms.”

1.2 These Terms form a legally binding agreement between you and UrnWorth LLC, a Wyoming limited liability company (“UrnWorth,” “we,” or “us”). UrnWorth is a retailer of cremation urns, keepsakes, and memorial jewelry. We are not a funeral home, crematory, or funeral service provider. Please read these Terms carefully, as they contain important information about your legal rights.

1.3 Your use of this website is subject to these Terms. Any time you visit the website, register for an account, purchase a product, or otherwise enter into a transaction with us, you acknowledge and agree to be bound in their entirety by these Terms. If you do not agree, you must not access the website.

1.4 We may amend these Terms from time to time. When we do, we will post the revised Terms on this website and update the “Last updated” date. Changes apply to orders placed after the revised Terms are posted.

2. Access

2.1 To access or use the website, or to purchase products through it, you must be at least 18 years old and have the legal capacity to enter into binding contracts. If these conditions are not met, please stop using the website immediately.

3. Registration

3.1 To order products through the website, you may be required to create an account (“Account”).

3.2 When creating your Account, ensure your name, email address, and other required details (“Account Information”) are accurate, current, and complete, and keep them that way. If we believe your Account Information is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your Account and refuse your use of the website.

3.3 You agree to keep your Account Information and password secure and not allow anyone else to use the website on your behalf. Notify us immediately of any breach of security or unauthorized use of your Account. You are solely responsible for activity that occurs under your Account. We are not liable for loss or damage arising from unauthorized use of your Account.

3.4 You must not impersonate any UrnWorth employee, representative, or other visitor to the website. Doing so may result in suspension or termination of your Account.

3.5 We will use your Account Information, and any additional information we collect, in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

4. Limited License and Use of the Website

4.1 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access the website and use it to order products for your personal, non-commercial use.

4.2 In using the website, you agree that you will not: (a) violate applicable laws or regulations; (b) attempt to alter or modify any part of the website; (c) use the website in a way that damages, disables, overburdens, or impairs it, or interferes with any other person’s use of it; (d) disassemble, decompile, or reverse engineer the website, or create derivative works from it; (e) conduct vulnerability tests or scans on the website; (f) rent, sublease, sublicense, market, or otherwise distribute the website to any third party; (g) harass anyone using the website; (h) upload or publish content that is libelous, defamatory, obscene, threatening, invasive of privacy, abusive, illegal, or otherwise objectionable; or (i) upload commercial content or solicit others to join a competing service.

5. Products

5.1 Online Orders and Order Confirmation: Submitting an online order is an offer to purchase products from us. Receipt of an order confirmation does not signify our acceptance of your order.

5.2 Price: (a) All prices are subject to change without notice and must be paid without setoff or deduction. (b) We accept the payment methods indicated on the website; by submitting an order you represent that you are authorized to use the chosen payment method and authorize us to charge it. (c) You agree to keep your payment method current and promptly resolve any issues that arise while we process your order; we may suspend or cancel an order if the payment method cannot be verified. (d) We may charge you: (i) additional fees depending on the payment method chosen; (ii) costs we incur to recover amounts owed to us, including legal fees; and (iii) bank or merchant fees or commissions charged to us due to a payment issue, plus an administration fee.

5.3 Product Descriptions: We make every effort to display product dimensions, materials, capacity, and colors accurately. Color display depends on your screen, so small variations in color are not considered a defect. If a product is materially different from its description, contact us within thirty (30) days of delivery and we will handle it under section 1 of our Refund Policy, at no cost to you. We reserve the right to correct errors or omissions on the website at any time.

5.4 Correction of Inaccuracies and Errors: If a product is mistakenly listed at an incorrect price, we may cancel any order for that product before it ships and will notify you. If your payment method has already been charged, we will refund the full amount to your original payment method.

5.5 Ordering Products: All products are subject to availability, and orders are placed at your own risk.

5.6 Change or Cancellation of Order: (a) We may decline or cancel an order before it ships, for example if a product is unavailable, the payment cannot be verified, or delivery to the address is not possible. We will notify you if this happens. (b) You may cancel an order for non-personalized products at any time before it ships. (c) You may cancel a personalized order until you approve the engraving proof. (d) If your order is cancelled or reduced, any amount paid for the affected products will be refunded to your original payment method.

5.7 Special Pricing: Special pricing begins and ends on the date and time specified for the applicable offer. Please review the specific terms of any offer for restrictions that may apply.

5.8 Shipment of Products: Shipping terms are set out in our Shipping Policy, which is incorporated into these Terms by reference.

5.9 Returns, Refunds, and Warranty: Returns, refunds, the restocking fee, and our one-year limited warranty are set out in our Refund Policy, which is incorporated into these Terms by reference.

6. Intellectual Property Rights

6.1 The website is owned and operated by us. All right, title, and interest in the website and its content, including text, graphics, code, logos, brand names, trademarks, designs, images, photographs, video, and other materials (“Intellectual Property”), and all related worldwide intellectual property rights are and remain our sole and exclusive property.

6.2 You have not been granted any right, license, or ownership in any part of the Intellectual Property.

6.3 No part of the Intellectual Property may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted, or distributed in any way, or altered or used to create derivative works, without our prior written permission.

6.4 A breach of these Intellectual Property obligations will cause us irreparable harm for which there is no adequate remedy at law, entitling us to seek immediate injunctive relief in addition to other available remedies.

7. Third-Party Sites

7.1 The website may link to third-party websites over which we have no control, and which are governed by their own terms and privacy policies.

7.2 You access any linked third-party website at your own risk. To the fullest extent permitted by law, we are not liable for any loss or damage arising from your access to or use of such websites, or for their content, accuracy, or lawfulness.

8. Disclaimer and Limitation of Liability

8.1 THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, INCLUDING AS TO CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS, FREEDOM FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ERRORS WILL BE CORRECTED.

8.2 YOU USE THE WEBSITE AT YOUR OWN RISK. WE HAVE NO LIABILITY FOR ANY INACCURACY, ERROR, OR OMISSION IN CONTENT, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THE WEBSITE, OR FOR DAMAGE TO YOUR COMPUTER OR DATA.

8.3 EXCEPT FOR THE ONE-YEAR LIMITED WARRANTY DESCRIBED IN OUR REFUND POLICY, AND TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES REGARDING PRODUCTS SOLD ON THE WEBSITE, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8.4 NOTHING IN THESE TERMS LIMITS ANY RIGHTS YOU HAVE UNDER APPLICABLE CONSUMER PROTECTION LAWS THAT CANNOT BE WAIVED BY CONTRACT.

8.5 TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING UNDER THESE TERMS OR FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ITS MATERIALS, OR RELATED TO A PRODUCT PURCHASE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

8.6 IF WE ARE FOUND LIABLE FOR ANY DAMAGE OR LOSS CONNECTED WITH YOUR USE OF THE WEBSITE OR A PRODUCT, OUR LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM.

8.7 IF WE TERMINATE THE WEBSITE OR YOUR ACCESS TO IT UNDER THESE TERMS, YOU RELEASE US FROM ALL RESULTING LOSS, DAMAGE, OR LIABILITY.

9. Release and Indemnity

9.1 To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless UrnWorth and its members, managers, employees, representatives, and agents from any claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from: (a) your misuse of the website; (b) your submissions to the website; or (c) your violation of these Terms or applicable law.

10. Other Rights

10.1 We may monitor use of the website for security and fraud prevention, and we handle any personal information as described in our Privacy Policy.

10.2 We may terminate or suspend your Account and access to the website, without prior notice, for conduct we believe, in our sole discretion, violates applicable law or harms another user, a third party, or us.

10.3 We reserve the right to deny a purchase, or limit quantities, if we believe you intend to resell the products.

11. Termination

11.1 These Terms are effective until terminated by either party without prior written notice. If you no longer agree, you must stop using the website. We may deactivate or delete your Account and bar further access without prior notice, and will not be liable to you for such termination.

11.2 Termination does not release you from obligations or liabilities that arose before termination.

12. User Submissions

12.1 You keep ownership of any comments, reviews, feedback, suggestions, or other information you submit or post to the website (“User Submissions”), subject to the license in section 12.5.

12.2 You are solely responsible for your User Submissions and agree that none will violate any third party’s rights or contain unlawful, abusive, or obscene material.

12.3 We are under no obligation to keep User Submissions confidential, or to read, act on, or respond to them.

12.4 We do not review all User Submissions and are not responsible for their content. We reserve the right to block or remove any submission we determine, in our sole discretion, to be abusive, defamatory, obscene, fraudulent, misleading, infringing, or otherwise objectionable.

12.5 You represent that you have the right to share your User Submissions, and you grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce them in connection with the website and our business. We will not edit a review in a way that changes its meaning.

13. Miscellaneous

13.1 Proof of Delivery: Carrier tracking that shows an order as delivered is treated as evidence of delivery. If tracking shows delivered and you did not receive your order, contact us and we will work with the carrier as described in our Shipping Policy.

13.2 Unexpected Events: We are not liable for failing to complete an order due to circumstances outside our reasonable control, such as pandemics, national emergencies, lockdowns, strikes, supply shortages, civil unrest, terrorism, accidents, war, fire, flood, explosion, power shortage, equipment breakdown, acts of God, or government orders. In such cases, we may delay or suspend delivery, and with your consent, cancel the order and refund amounts paid, or complete delivery as soon as reasonably practicable.

13.3 Waiver: Our failure to enforce a provision of these Terms is not a waiver of that or any other provision. Any waiver must be express and in writing.

13.4 Payments: All payments must be made free and clear, without setoff, counterclaim, or condition.

13.5 Notices: We will send notices to the email address you provided with your order or account. Notices to us should be sent to hello@urnworth.com or by mail to the address below.

13.6 Assignment: You may not assign, sublicense, or otherwise transfer your rights under these Terms. We may assign our rights and duties under these Terms at any time without notice to you.

13.7 Severability: If any provision of these Terms is found invalid or unenforceable, it will be read down or severed to the extent necessary, without affecting the remaining provisions.

13.8 Governing Law and Jurisdiction: These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. To the extent permitted by law, any claim arising out of or relating to this website or our products must be brought in the state or federal courts located in Wyoming and must be commenced within one (1) year of when it first arose. This section does not limit any right you have under the consumer protection laws of the state where you live.

13.9 Entire Agreement: These Terms constitute the entire agreement between you and us regarding their subject matter, and supersede any prior negotiations, representations, or understandings, whether oral or written.

13.10 Survival: Upon termination of these Terms, all provisions cease to have effect except Sections 6 (Intellectual Property), 8 (Disclaimer and Limitation of Liability), 9 (Release and Indemnity), 12 (User Submissions), and 13 (Miscellaneous), which survive termination.

Contact Us

Questions about these Terms? Contact us:

UrnWorth LLC
Mailing address: 11816 Inwood Rd #70248, Dallas, TX 75244, United States
Phone: (888) 775-8767 (888-775-URNS)
Email: hello@urnworth.com

UrnWorth is an online retailer with no showroom. Orders ship from our fulfillment partner's warehouse in Dallas, Texas.